Working with JSON in Apex: A Primer

David Reed

This post is adapted from a community wiki I created for Salesforce Stack Exchange.

Apex provides multiple routes to achieving JSON serialization and deserialization of data structures. This post summarizes use cases and capabilities of untyped deserialization, typed (de)serialization, manual implementations using JSONGenerator and JSONParser, and tools available to help support these uses. The objective is to provide an introduction and overview of routes to working effectively with JSON in Apex, and links to other resources.


Apex can serialize and deserialize JSON to strongly-typed Apex classes and also to generic collections like Map<String, Object> and List<Object>. In most cases, it's preferable to define Apex classes that represent data structures and utilize typed serialization and deserialization with JSON.serialize()/JSON.deserialize(). However, some use cases require applying untyped deserialization with JSON.deserializeUntyped().

The JSONGenerator and JSONParser classes are available for manual implementations and should be used only where automatic (de)serialization is not practicable, such as when keys in JSON are reserved words in Apex, or when low-level access is required.

The key documentation references are the JSON class in the Apex Developer Guide and the section JSON Support. Other relevant documentation is linked from those pages.

Complex Types in Apex and JSON

JSON offers maps (or objects) and lists as its complex types. JSON lists map to Apex List objects. JSON objects can map to either Apex classes, with keys mapping to instance variables, or Apex Map objects. Apex classes and collections can be intermixed freely to construct the right data structures for any particular JSON objective.

Throughout this post, we'll use the following JSON as an example:

	"errors": [ "Data failed validation rules" ],
	"message": "Please edit and retry",
	"details": {
		"record": "001000000000001",
		"record_type": "Account"

This JSON includes two levels of nested objects, as well as a list of primitive values.

Typed Serialization with JSON.serialize() and JSON.deserialize()

The methods JSON.serialize() and JSON.deserialize() convert between JSON and typed Apex values. When using JSON.deserialize(), you must specify the type of value you expect the JSON to yield, and Apex will attempt to deserialize to that type. JSON.serialize() accepts both Apex collections and objects, in any combination that's convertible to legal JSON.

These methods are particularly useful when converting JSON to and from Apex classes, which is in most circumstances the preferred implementation pattern. The JSON example above can be represented with the following Apex class:

public class Example {
	public List<String> errors;
	public String message;
	public class ExampleDetail {
		Id record;
		String record_type;
	public ExampleDetail details;

To parse JSON into an Example instance, execute

Example ex = (Example)JSON.deserialize(jsonString, Example.class);

Alternately, to convert an Example instance into JSON, execute

String jsonString = JSON.serialize(ex);

Note that nested JSON objects are modeled with one Apex class per level of structure. It's not required for these classes to be inner classes, but it is a common implementation pattern. Apex only allows one level of nesting for inner classes, so deeply-nested JSON structures often convert to Apex classes with all levels of structure defined in inner classes at the top level.

JSON.serialize() and JSON.deserialize() can be used with Apex collections and classes in combination to represent complex JSON data structures. For example, JSON that stored Example instances as the values for higher-level keys:

	"first": { /* Example instance */ },
	"second": { /* Example instance */},
	/* ... and so on... */

can be serialized from, and deserialized to, a Map<String, Example> value in Apex.

For more depth on typed serialization and deserialization, review the JSON class documentation. Options are available for:

Untyped Deserialization with JSON.deserializeUntyped()

In some situations, it's most beneficial to deserialize JSON into Apex collections of primitive values, rather than into strongly-typed Apex classes. For example, this can be a valuable approach when the structure of the JSON may change in ways that aren't compatible with typed deserialization, or which would require features that Apex does not offer like algebraic or union types.

Using the JSON.deserializeUntyped() method yields an Object value, because Apex doesn't know at compile time what type of value the JSON will produce. It's necessary when using this method to typecast values pervasively.

Take, for example, this JSON, which comes in multiple variants tagged by a "scope" value:

	"scope": "Accounts",
	"data": {
		"payable": 100000,
		"receivable": 40000


	"scope": {
		"division": "Sales",
		"organization": "International"
	"data": {
		"closed": 400000

JSON input that varies in this way cannot be handled with strongly-typed Apex classes because its structure is not uniform. The values for the keys scope and data have different types.

This kind of JSON structure can be deserialized using JSON.deserializeUntyped(). That method returns an Object, an untyped value whose actual type at runtime will reflect the structure of the JSON. In this case, that type would be Map<String, Object>, because the top level of our JSON is an object. We could deserialize this JSON via

Map<String, Object> result = (Map<String, Object>)JSON.deserializeUntyped(jsonString);

The untyped nature of the value we get in return cascades throughout the structure, because Apex doesn't know the type at compile time of any of the values (which may, as seen above, be heterogenous) in this JSON object.

As a result, to access nested values, we must write defensive code that inspects values and typecasts at each level. The example above will throw a TypeException if the resulting type is not what is expected.

To access the data for the first element in the above JSON, we might do something like this:

Object result = JSON.deserializeUntyped(jsonString);

if (result instanceof Map<String, Object>) {
    Map<String, Object> resultMap = (Map<String, Object>)result;
	if (resultMap.get('scope') == 'Accounts' &&
	    resultMap.get('data') instanceof Map<String, Object>) {
		Map<String, Object> data = (Map<String, Object>)resultMap.get('data');
		if (data.get('payable') instanceof Integer) {
			Integer payable = (Integer)data.get('payable');
		} else {
			// handle error
	} else {
		// handle error
} else {
	// handle error

While there are other ways of structuring such code, including catching JSONException and TypeException, the need to be defensive is a constant. Code that fails to be defensive while working with untyped values is vulnerable to JSON changes that produce exceptions and failure modes that won't manifest in many testing practices. Common exceptions include NullPointerException, when carelessly accessing nested values, and TypeException, when casting a value to the wrong type.

Manual Implementation with JSONGenerator and JSONParser

The JSONGenerator and JSONParser classes allow your application to manually construct and parse JSON.

Using these classes entails writing explicit code to handle each element of the JSON. Using JSONGenerator and JSONParser typically yields much more complex (and much longer) code than using the built-in serialization and deserialization tools. However, it may be required in some specific applications. For example, JSON that includes Apex reserved words as keys may be handled using these classes, but cannot be deserialized to native classes because reserved words (like type and class) cannot be used as identifiers.

As a general guide, use JSONGenerator and JSONParser only when you have a specific reason for doing so. Otherwise, strive to use native serialization and deserialization, or use external tooling to generate parsing code for you (see below).

Generating Code with JSON2Apex

JSON2Apex is an open source Heroku application. JSON2Apex allows you to paste in JSON and generates corresponding Apex code to parse that JSON. The tool defaults to creating native classes for serialization and deserialization. It automatically detects many situations where explicit parsing is required and generates JSONParser code to deserialize JSON to native Apex objects.

JSON2Apex does not solve every problem related to using JSON, and generated code may require revision and tuning. However, it's a good place to start an implementation, particularly for users who are just getting started with JSON in Apex.